DripDrop FAQ
We've compiled answers to our most frequently asked questions. If you still have questions, send us an email!
The content of this FAQ document is not intended to replace medical advice offered by physicians and should not be construed as rendering medical advice.
About DripDrop
Why do people love DripDrop?
Doctor-developed DripDrop provides superior rehydration that works faster and more effectively than water alone. And we’re told, unlike most electrolyte drink mixes, it tastes fantastic.
Is DripDrop an ORS?
Yes. DripDrop’s original formula uses ORS science to activate a hydration shortcut known as sodium-glucose cotransporters, accelerating fluid absorption into the bloodstream so you can feel better faster.
Why does DripDrop's original formula contain sugar?
Does DripDrop come in sugar-free options?
Is DripDrop Zero only for people on a low-carb or keto diet?
Is DripDrop Zero Keto friendly?
Where do the calories in DripDrop Zero come from?
Is DripDrop safe from allergens?
Is DripDrop gluten free?
Is DripDrop Kosher?
Is DripDrop NSF Certified?
Is there caffeine in DripDrop?
What are the nutrition facts for DripDrop?
What are the nutrition facts for DripDrop Zero?
What is the difference between Aspartame vs. Zinc Aspartate?
What's in DripDrop's original formula?
Our original formula contains:
- 3X Electrolytes - vs the leading sports drinks
- 1/2 the Sugar - vs the leading sports drinks
- Sodium Electrolytes + Glucose - for rapid fluid absorption
- Contains Magnesium - supports optimal rehydration
- Contains Zinc + Vitamin C - for immune support
What's in DripDrop Zero Sugar?
DripDrop Zero Sugar contains:
- 3X Electrolytes - vs the leading sports drinks
- ZERO Sugar - same delicious taste
- Sodium Electrolytes - for rapid fluid absorption
- Contains Magnesium - supports optimal rehydration
- Contains B Vitamins, Zinc, Vitamin C - for immune support
What are electrolytes and why are they important?
Electrolytes are essential minerals in your body—like sodium, potassium, and magnesium—that have an electrical charge. They maintain your body’s fluid balance, as well as the normal functioning of cells—especially your heart, muscle, and nerve cells.
Why does DripDrop contain high sodium electrolyte levels?
When it comes to hydration, not all electrolytes are created equal. Sodium is the key electrolyte necessary for rapid rehydration. It pulls water and other electrolytes into your bloodstream to replace what’s lost and properly balances your bodily fluids. While many hydration drinks compromise on sodium for taste, DripDrop takes a different approach. Our formulas are optimized to crush dehydration without sacrificing flavor.
Why does DripDrop's original formula contain sugar?
Sugar plays a critical role in the sodium-glucose cotransport system, a hydration shortcut that rapidly pulls sodium and water from your intestine into your bloodstream. DripDrop's original formula contains just enough sugar to make that happen, including:
- Sucrose and Fructose: both natural sugars with lower glycemic index than glucose.
- Dextrose: a corn-based sweetener.
- Small amounts of Sucralose: a non-caloric modified form of table sugar considered safe by the FDA, the European Food Safety Authority, Health Canada and the World Health Organization.
Does DripDrop come in sugar-free options?
Yes, when you want dehydration relief fast without the sugar, DripDrop Zero delivers the precise level of sodium electrolytes you need, plus five key vitamins and minerals to support your overall health.
Is DripDrop Zero only for people on a low-carb or keto diet?
DripDrop Zero is for anyone that wants fast, effective dehydration relief without sugar.
Is DripDrop Zero Keto friendly?
DripDrop Zero has 3g of net carbs per serving and therefore contributes a small amount of carbohydrates to a ketogenic diet.
Where do the calories in DripDrop Zero come from?
Calories can come from fats, carbs and proteins. While DripDrop Zero has no sugar, there are still some ingredients that have small amounts of carbohydrates in them. 3g to be exact.
Is DripDrop safe from allergens?
DripDrop is non-GMO, vegan, gluten-free, salicylate-free, soy-free, and dairy-free.
Is DripDrop gluten free?
DripDrop products are Certified Gluten Free by the GFCO.
Is DripDrop Kosher?
DripDrop has been certified Kosher by the Orthodox Union.
Is DripDrop NSF Certified?
DripDrip and DripDrop Zero 16oz sticks are NSF Content Certified. We also have 16oz sticks NSF Sports Certified.
Is there caffeine in DripDrop?
DripDrop is caffeine-free.
What are the nutrition facts for DripDrop?
Here are the nutrition facts and ingredient list for the Bold Variety Pack (32-count). This information can be found within the product images for any item on the Shop page of our website.
View Full Facts Here
What is the difference between Aspartame vs. Zinc Aspartate?
DripDrop does not contain aspartame, but it does contain an ingredient that looks similar in spelling called “zinc aspartate”. Zinc Aspartate is a common, naturally occurring amino acid.
Directions for Use
How do I prepare DripDrop?
Mix one 10g stick of DripDrop or 4.5g of DripDrop Zero into 8oz (or 237ml) of water. Shake or stir and enjoy.
Mix one 21g packet of DripDrop or 9g of DripDrop Zero into 16oz (or 470ml) of water. Shake or stir and enjoy.
In other words, rip it, drip it, and go.
Can I drink DripDrop daily?
DripDrop is absolutely safe for everyday use, supporting your daily hydration health and wellness.
Can everyone use DripDrop?
DripDrop is safe and can be used by almost everyone. It's trusted and loved by firefighters, athletes, travelers, the chronic illness community, military personnel, medical relief workers and go-getters like you.
Consult your doctor if you plan to use it for children younger than 12 months old, have heart or kidney disease, or have specific electrolyte or fluid restrictions. If you have any specific health concerns, it's best to seek your doctor's advice before consuming DripDrop.
Is DripDrop safe for kids?
Yes, DripDrop can be used at any age. We recommend consulting a physician before using DripDrop for children younger than 12 months of age.
Can I drink DripDrop if I am pregnant or nursing?
All the components of DripDrop are safe to drink when you are pregnant or nursing. In fact, many pregnant and nursing moms rely on DripDrop to help with pregnancy related-dehydration. However, we recommend consulting with your doctor.
Storage & Stability
What's the best way to store DripDrop?
We recommend storing DripDrop in a dry, cool, convenient place. If your DripDrop clumps or crystalizes, don't worry. This happens naturally and doesn’t mean your DripDrop is bad. Just make sure to mix the powder thoroughly into water with an extra stir or shake.
When will my DripDrop expire?
You'll find a "best by" date on DripDrop sticks, cartons, and pouches. We recommend you use the product by the suggested dates. After the "best by" date, the flavor may diminish.
Can I freeze DripDrop?
Freezing DripDrop doesn't compromise its effectiveness at all. In fact, making a DripDrop popsicle or slushy is popular for children who may be having a difficult time holding down liquids or for anyone trying to get through a hot day.
Dehydration
What causes dehydration?
Dehydration is the loss of fluids and electrolytes essential for normal body function. It occurs when your body loses more fluids than it takes in and often happens when we sweat, travel, or experience nausea.
How can I tell if I'm dehydrated?
Studies show approximately 75% of Americans regularly experience mild to moderate dehydration. Some signs to look out for include dizziness, headaches, muscle cramps, fatigue, dry skin, brain fog, extreme thirst, dry mouth and decreased urine output. In children, you might notice sunken eyes. And in infants, look for a sunken fontanel (the soft spot on the top of a baby's head) and an absence of tears.
Why can’t I just drink water to rehydrate?
DripDrop is more effective at defeating dehydration than drinking water and here's why: water doesn't have electrolytes. That means it can replenish lost fluids but won't provide the sodium electrolytes your body needs to rehydrate from dehydration.
General
Where can I purchase DripDrop?
DripDrop is available for purchase right here on our website with FREE shipping guaranteed. This is where you'll receive the best value and have access to our largest product offerings. You can also purchase DripDrop on Amazon, or use our store locator to find DripDrop at a variety of retailers near you.
Do you ship internationally?
We currently only ship within the United States, however, please check back in the future!
Where is DripDrop made?
DripDrop is made in the USA.
Is DripDrop FDA approved?
DripDrop meets all the requirements set forth by the U.S. Food and Drug Administration (FDA) in accordance with the Code of Federal Regulations. We adhere to the highest standards to ensure the safety, quality, and integrity of our product.
Is DripDrop fizzy or effervescent?
DripDrop is not fizzy, but we hear it also tastes great mixed with sparkling water.
Is DripDrop FSA and HSA eligible?
DripDrop is eligible for both FSA and HSA.Some exceptions may apply depending on your plan so please verify your coverage before placing your order
Does DripDrop offer a military discount?
If you are looking to place the order in affiliation with the military or a government agency, contact our government sales team at military@dripdropors.com.
Does DripDrop offer a discount for frontline heroes (medical professionals, teachers, military and first responders)?
DripDrop would like to thank medical professionals, military personnel, first responders and educators with a 20% discount on all of our products. Please visit: https://www.dripdrop.com/discounts to learn more.
Shipping and Returns
What types of shipping options are available?
Dripdrop.com offers free ground shipping on orders over $25. If you'd like to expedite your order, you can overnight shipping or 2-day shipping at an additional cost.
How long does shipping typically take?
Most orders arrive within 2 to 5 business days once shipped. Please note all delivery timeframes are estimates and are subject to change. Due to some carrier delays, shipments may take longer than the estimated timeframe to arrive.
What is the return policy?
DripDrop has a 60-day return window. To be eligible for a return, your item must have been purchased on DripDrop.com within the last 60 days. Please refer to our Return Policy page for more details.
Subscriptions
Do you offer a subscription program?
Yes, we do offer a subscription program. When viewing the product pages, look for the “Subscribe & Save” option, or refer to our Subscribe & Save overview here.
Is there an additional discount for Subscribe & Save orders?
All Subscribe & Save orders receive 25% off — the best discount you'll find on DripDrop.
When I sign up for a subscription, do I still need to create an account?
By creating an account, you'll have the ability to pause, skip or modify your subscription at anytime.
How do I create an account?
To create an account, follow these simple steps:
- Click here and then select "Get a Login Link."
- If you've previously placed orders with Dripdrop.com, use the same email address to link them to your account.
- Alternatively, place an order as a subscription, and you'll receive an email with a link to create your account.
Do I have to make a long term commitment?
You're free to change your mind anytime. Once you’ve placed your original subscription order, just log-in to your account and manage your subscription. At any time before your next order, you can easily edit what you receive, when you receive it, as well as cancel your subscription altogether.
Tell me about the auto-delivery program
Our Subscribe & Save program is the most convenient way to receive your favorite products regularly. Enjoy automatic deliveries based on your chosen frequency with a 25% discount on all auto-delivery orders.
It's easy and customizable. Simply select your desired frequency at checkout, and we'll handle the rest. You'll always have full control over your orders, and we'll send a reminder email three days before each shipment. Need to make changes? Just visit the 'Subscribe & Save' section in the menu to adjust your delivery frequency, next order date, or quantity. You can make changes up to 24 hours before the scheduled shipment date and cancel anytime.
How do I manage my subscription?
To manage your subscription, simply click here to create or sign into your account. Once you're signed in, choose “manage subscription” in the upper-right hand corner of your account to make any changes you'd like.
What can I change within my subscription?
You always have total control over your subscription. Easily adjust shipment frequency, add or swap flavors, skip deliveries, and more. Log into your account or reach out to us at hello@dripdrop.com to manage your preferences effortlessly.
How do I cancel my subscription?
You can cancel your subscription at any time. You can login to your account or contact us at hello@dripdrop.com.
I need to pause my subscription
You can skip future deliveries or change the date of your next shipment to a time that is more convenient for you. You can do so by logging into your account or contacting us at hello@dripdrop.com